Using a scale from 1 to 7, the customer effort score evaluates the ease with which a company’s products and services are used by its clientele. Score 1 for a company that makes it hard to conduct business, and 7 ...
Using a scale from 1 to 7, the customer effort score evaluates the ease with which a company’s products and services are used by its clientele. Score 1 for a company that makes it hard to conduct business, and 7 ...